Let’s Get You Married!

Check out the FAQs below to find out more about my creative process.


How to order

- I -

Browse the shop and find a piece you love. Add to your cart and include wording in the notes at checkout. In 1-3 business days, I will email a proof to you.

- II -

We will work one-on-one together via email to make sure everything is perfect. Three rounds of revisions are included. Each additional round is $30 per round.

- III -

When you’re ready to print, let me know! I’ll email you a link to sign my Approval to Print form. Allow 5 business days* for printing, and your order will ship afterward.

* Foil and letterpress printing as well as wax seals take 15 business days to print and ship afterward. Lined envelopes take 8 business days to produce and ship afterward.


Can I use my own wording?

Yes! All wording is fully personalized with your details. Just be sure to include custom wording in the notes at checkout, and I'll take care of the rest.

Can the color of artwork be changed?

Absolutely! Custom colors are $40. There is an option available at the bottom of each invitation collection page to add this custom upgrade to your cart. Please email me photos of your color palette or Pantone color numbers.

How custom are your invitations?

Stationery is semi-custom. No changes can be made aside from custom color artwork and personalized wording. Please read the policies page for full details.

Do you offer custom designs?

At this time, I am focusing my love, attention and effort into my line of semi-custom stationery. 

What if I need to make changes to my proofs?

You will receive three complimentary rounds of revisions. Each additional round of revisions is $30 per round. See my wedding invitation wording guide for helpful tips.  

There’s a typo on my prints…

Betty Lu, Inc., is not responsible for errors approved by clients. Please read the policies page for full details.

Do you offer assembly?

Stationery ships flat and requires full assembly. I currently do not offer assembly or mailing services, but I hope to add this in the future when I have more hands on deck!

Do you offer foil, letterpress or thermography printing?

Yes! Please message me for rates here , and include the items you need along with the amount needed.

What is the turnaround time?

Production begins after proofs are approved via my Approval to Print form. For most items, allow 5 business days for printing and your order will ship afterward. Some add-ons, such as specialty printing and wax seals, require 15 business days processing time. Please read the policies page for full details.

When should I order day-of stationery?

At least 3-4 weeks in advance of your wedding. If you get in a time crunch, feel free to reach out to see if I can accommodate your timeframe.

Can we schedule a call?

At this time, I am unable to schedule calls. This is due to the high volume of clients I take each year, and due to being a staff of one. Additionally, a lot of customization is required for stationery, and I need a paper trail to keep all of the changes organized. I am more than happy to answer any questions you may have via email–and I’m super snappy at responding as soon as possible, promise!


oh. em. goodness–you’re too kind!

I’ll let my clients take it from here and dish on all the goodness at Betty Lu Paperie…

 
 

Have another question? Reach out!

If you’re a bride (or a mama of the bride!), wedding planner, or photographer, hit the button below and let’s chat!